Want me to take it from here? Changing how we work, live, and relate to the criminal justice system
by Dylan Ayrey & Michael Nolan | - 10:15am
Eighteen months ago our team shipped a customer-facing API portal over a weekend. Most of it was written by an agent. It got the best feedback of anything we had ever launched, and it changed how the whole company works: how we plan, how we review, and how we decide who is fast.