How to have a successful failure
by D.Roc & Smiling Dragon | - 3:30pm
No organisation reaches success without incident. Learn about psychological safety and the brain chemistry of those under pressure, how to survive an incident and come out as a stronger team.
About D.Roc & Smiling Dragon
Smiling Dragon (Chris Harrison) enjoys long walks on short piers and voiding warranties. 25-odd years in private sector operations, and incident & disaster response, most of them not caused by him. Evangelist and noisemaker on the topic of workplace culture and why psychological safety is actually really really profitable. D.Roc (Derek Robson) is a nerd across hardware, software and radio, with 20+ years in govt. Far too many late nights on events that made the media. Far more late nights on events that never make the media. Fanboy of NASA and the Five Why’s of Root Cause Analysis.